TERMS + CONDITIONS

All purchases made are NON REFUNDABLE and NON TRANSFERABLE. By placing an order you confirm you have read and accepted our terms and conditions and understand that all purchases are non refundable.

  • A booking is confirmed once Strength and soul and the client have both agreed a date, time, duration and location for a treatment
  • If a cancellation is made more than 24 hours before a treatment, the client will not be charged
  • If a cancellation is made within 24 hours of the treatment, they will be expected to pay a cancellation fee of 50% for each hour cancelled
  • This cancellation fee may be waived at Strength and Souls discretion.
  • The cancellation fee must be paid within 7 days of the cancellation
  • Strength and Soul has the right to cancel a treatment by giving 24 hours notice
  • Strength and Soul has the right to cancel a treatment without notice if the room or environment is unsuitable for the treatment to be provided, or if the therapist is taken ill
  • Strength and Soul has the right to cancel a treatment without notice if the client is intoxicated or inebriated
  • Strength and Soul commits to rearranging treatments to a new time and date within two weeks of the cancelled treatment where possible

Yoga workshops and retreats

All workshops and retreats must be paid for at the time of booking.  Bookings will not be confirmed until paid in full.

In the event of cancellation by the customer, the following refund fees apply.
– Cancellation 1 week or less before workshop date, 0% refund
– Cancellation 2 to 4 weeks before due arrival date, 50% refund
– Cancellation more than 4 weeks before, 100% refund.

All class passes have an expiration date and are not refundable.

EXPIRED PASSES

In the event that your pass should expire with unused credit left on it you can extend it by one month from the expiry date by paying a £10 fee.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, we own the intellectual property rights in the website and material on the website and given out at classes. Copying of intellectual property is prohibited.

 

Class passes:

5-class passes expire after 3 months.

10 & 20 class pass expire after 6 months.

Class bookings: Pre-booked classes must be paid for in advance.

Early cancellations: class bookings can be cancelled up to 3 hours in advance.

If you paid by class pass, your class will be credited back to your account.

Late cancellations: Any cancellations made after this time (within 3 hours of the class start time) will not be credited back to your class or refunded. No refunds will be given for unused classes and no extensions will be made.

 

Bookings for workshops cancellation policy:

When booking workshops for cancellations made more than 3 days before the start date. For any other cancellations there will be no refunds or transfers unless your place can be filled from a waiting list, in which case we will refund the fee. If a workshop is cancelled you will be offered a refund.

 

Gift cards: Gift cards cannot be refunded or exchanged.

To redeem your voucher  . . . . choose what you would like to purchase and enter the gift card number at checkout.

Any questions, please contact us at info@strengthandsoul.co.uk.

About using our site You agree to use our site in accordance with these terms and conditions, only for lawful purposes and in a way which does not infringe the rights of anyone or restrict or inhibit anyone's use and enjoyment of the site. If you don't comply with these terms, we may deny you access to our site. If you wish to make a booking, you should follow the instructions for making a booking that appear on the site. Any booking will be subject to your agreement to further terms and conditions in respect of that booking. We will notify you of the relevant terms and conditions which you will have to accept to complete your booking.You may download and print content from our site only for your private, personal and non-commercial use. We do not guarantee or warrant that any material available for downloading is free from infection, viruses, trojans and/or other contaminating codes. You agree to use the enquiry and booking forms on our site to make only genuine enquiries +/or bookings for you or for other persons for whom you are authorised to act. You will not use the site to send by e-card, email, post or otherwise transmit any material that is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene or profane. You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent. You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. We try to update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time.As information or data transmitted to or from our site passes over public telecommunications networks, we can't promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not limited to tampering with, or hacking into, the site or the servers on which it resides. The information contained on this website is for general information purposes only and is not intended to be comprehensive or to constitute professional medical advice. The information should not be relied on or treated as a substitute for specific medical or health advice. Strength + Soul accepts no responsibility for loss which may arise from accessing or reliance on information contained on this website. Parts of the website link to external internet sites, and other external internet sites may link to this website The Kali Collective is not responsible for the content of any external internet sites. Cookies: Like most other websites, during the course of any visit to Strength + Soul website, we use small files which are stored on your hard drive by our browser ("cookies") to monitor your use of the website. Once you have closed your browser, we do not use the information these cookies collect. Security: Strength + Soul takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using the The Strength + Soul website you accept the inherent security implications of dealing online and will not hold Strength + Soul responsible for any breach of security unless such breach has been caused by Strength + Soul negligence. If you currently receive marketing information from us which you wish to cancel, please email us. We may change this policy from time to time by updating this page.